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Child Safety Standards

Last Updated: February 5, 2026

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Lolango is committed to providing a safe environment for all users and has zero tolerance for child sexual abuse and exploitation (CSAE).

Introduction

At Lolango, the safety of children is our highest priority. This policy outlines our commitment to preventing child sexual abuse and exploitation (CSAE) on our platform, in compliance with Google Play's Child Safety Standards Policy.

1. Age Requirement

Lolango is strictly for adults aged 18 years and older. We do not knowingly allow minors to create accounts or use our services.

We implement age verification measures during registration and reserve the right to request additional verification at any time. Accounts found to belong to minors will be immediately terminated.

2. Prohibited Content and Behavior

We strictly prohibit any content or behavior that endangers children, including but not limited to:

🚫 Child Sexual Abuse Material (CSAM)

Any imagery, video, or content depicting minors in sexual situations

🚫 Child Grooming

Befriending minors online to facilitate sexual contact or exchange sexual imagery

🚫 Sexualization of Minors

Any content that depicts, encourages, or promotes the sexual abuse or exploitation of children

🚫 Sextortion

Threatening or blackmailing using real or alleged access to a child's intimate images

🚫 Child Trafficking

Advertising or solicitation of a child for commercial sexual exploitation

🚫 Predatory Behavior

Any inappropriate interaction targeted at children

3. Detection and Enforcement

We employ multiple measures to detect and prevent CSAE:

  • Automated content moderation systems
  • Human review of flagged content
  • User reporting mechanisms
  • Collaboration with child safety organizations
  • Regular audits of our safety systems

⚠️ Violations result in immediate account termination and reporting to appropriate authorities.

4. Reporting Mechanism

We provide multiple ways to report concerning content or behavior:

πŸ“± In-App Reporting

  • Tap the "..." menu on any profile or message
  • Select "Report" and choose the appropriate category
  • Provide details about the concern

πŸ“§ Direct Contact

Email: safety@lolango.com

All reports are reviewed within 24 hours.

5. Response to CSAM

Upon obtaining knowledge of CSAM on our platform, we take immediate action:

  • Immediate removal of the content
  • Permanent termination of the offending account
  • Preservation of evidence for law enforcement
  • Reporting to the National Center for Missing & Exploited Children (NCMEC) via CyberTipline
  • Cooperation with law enforcement investigations
  • Reporting to relevant regional authorities as required by law

6. Compliance with Laws

Lolango complies with all applicable child safety laws and regulations, including:

  • United States: PROTECT Act, CPPA, 18 U.S.C. Β§ 2258A
  • European Union: GDPR (special protections for minors)
  • International: UN Convention on the Rights of the Child

We maintain processes to report confirmed CSAM to NCMEC and relevant regional authorities.

7. Child Safety Point of Contact

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Child Safety Officer

childsafety@lolango.com

Designated point of contact for child safety concerns and notifications from Google Play regarding CSAE content. This representative is positioned to speak to our enforcement and review procedures and to take action if required.

8. External Resources

If you believe a child is in danger or has been subject to abuse, exploitation, or trafficking:

πŸ‡ΊπŸ‡Έ United States

  • National Center for Missing & Exploited Children (NCMEC): 1-800-843-5678
  • CyberTipline: CyberTipline.org

🌍 International

  • Contact your local law enforcement
  • INHOPE Network: inhope.org

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9. User Responsibilities

All Lolango users agree to:

  • Not use the platform if under 18 years of age
  • Not share, distribute, or solicit CSAM
  • Report any suspected CSAE immediately
  • Not engage in any behavior that endangers children
  • Cooperate with investigations related to child safety

10. Policy Updates

We regularly review and update this policy to ensure compliance with evolving laws and best practices. Users will be notified of significant changes via email or in-app notification.

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Lolango is committed to maintaining a safe platform. Together, we can protect children from harm.